REFUND POLICY

* The store is not responsible for all products after they are delivered\\nto the customer or delivered to his representative or after they are delivered\\nby the store to the agreed address *

Exchange and return at the branch and online store:

To benefit from the exchange and return service, the products must be in their original condition and original packaging, unopened

There are no returns or exchanges for masks and hats and wigs and seasonal Products at all

Party items can be returned within 24 hours from the date of purchase and\\ncan be replaced within two days from the date of purchase or received, and the\\ncustomer must return the product to the branch

Costume clothes cannot be returned, but sizes can only be replaced within\\ntwo days from the date of purchase or received. The customer must return the\\nproduct to the branch

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To return purchases from the online store by one of the available\\nelectronic payment methods, the amount will be refunded from 7 to 14 working\\ndays